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We are extremely grateful for the professional, knowledgeable & compassionate assistance that we received! It takes a special company to listen to a client’s needs, and then be willing, and able, to take action to supply, set up & deliver important medical equipment hours later, which Mother Goose kindly did-on New Year’s Eve day, when businesses were closing early for the holiday. That’s exceptional customer service & we commend you for your compassion & work ethic. Your extra efforts have made a very big difference in a disabled senior’s life, and for his caregivers. We appreciate you!
Mother Goose Medical Supply was wonderfully knowledgeable, caring and professional! My family had an amazingly positive experience with Mother Goose! We urgently needed a sit to stand lift for my father to assist in his transfers between recliner/bed/wheelchair ect. After an accelerated weakening in his legs, my 82 year old father was at high risk for a serious fall. Marie, the owner, went above and beyond to assist us with the purchase and to have the lift delivered the next day. With the help of her team member Nicole, they were even able to train our family on how to properly and safely use the equipment. The Drive Medical Battery Powered Sit to Stand Lift is a game changer for my family. As my mother said, worth every penny. I spent hours and days researching various options on the internet and calling other suppliers. Mother Goose’s pricing is fair and competitive. There’s no need to look elsewhere as their value added personal service is priceless. What really sets Marie and her team apart was that they were so professional, super-responsive and truly cared about helping us in our time of need. We are truly grateful to have found Marie & Nicole at Mother Goose and to now have them as part of our team to help my father be happy, comfortable and safe!
After my mom suffered a disabling stroke in 2018, I had an overwhelming amount of things to deal with, including getting appropriate equipment set up for her transition home from Rehab. She went from fully independent with a second-floor bedroom to being basically wheelchair-bound needing assistance to use a commode (since the wheelchair can’t fit in her bathroom). A disconnect between physical therapy’s recommendations and what Medicare agreed to cover gave us minimal notice before her discharge date. If it hadn’t been for Mother Goose Medical Supply–which was recommended to me by the Rehab social worker–I really don’t know what I would have done to get ready. Then and now they have offered an exhaustive list of equipment options and prompt courteous service, even months later, like on a Sunday (their day off) when we frantically contacted them so we could rent a wheelchair for an out-of-town holiday trip because my Mom’s specialized one refused to fold into the car. Whether my and my mom’s needs have been large–like my original order for a hospital bed and a sit-to-stand machine–or small–like the wheeled tray I recently bought for her to eat lunch in her recliner–Mother Goose has been helpful, solicitous, and offers both a variety of supplies and great service and advice!
When a new item was needed, they researched it and found an affordable brand. We have never had them run out of a needed item, and when poor planning on our part constitutes an emergency on theirs, they are right there when we need them!
We have found the staff to be knowledgeable, trustworthy and compassionate which is imperative to me when working with the elderly. I have referred other clients to them and everyone has been pleased with the personalized and friendly service. When my reputation is on the line, I am very careful with referrals. I would definitely recommend Mother Goose to anyone.
Company Note: Although this person has never done business with us, her mother did. Not all reviews will be nice or 5 star. But we will work hard to keep them at 5 star.