Testimonials & Reviews
At Mother Goose Medical Supply, we take tremendous pride in the level of customer service we provide with a high standard on customer satisfaction.
See Our Recent Reviews…
What an exceptional company. Marie answered my email to her promptly. Helped me with my purchase with such ease. As I began inquiring about other products I needed for my mom, Marie was like an angel come down from heaven and made my life and the quality of mom’s life immensely better with just this phone call. Nicole and Miles brought the equipment out, set up and made the bed. So professional. And it was a holiday weekend too. Prices are very fair and the quality of the products is tops. Thank you to Mother Goose for everything. I’m a customer for life.Tari T.
After going to two other medical supply companies for a short term rental of a knee scooter for my broken ankle we were referred to Mother Goose by Upstate Medical. I called and spoke with Marie who meets her customers by appointment but she stopped what she was doing and met us at her space w/in 20 minutes. She was so friendly and accommodating, explained how to use the scooter and break it down for transporting it in the car. The scooter itself was brand spanking new and hot pink to boot (what’s not to love about that!) can’t say enough and will recommend them to anyone in need of their services. Thank you Marie and Mother Goose for treating your customers exceptionally well.Eileen P.
I work independently with the elderly and one particular client uses Mother Goose for his incontinence needs. Always just a phone call away, they deliver what he needs quickly and discreetly, even putting the items into his closet if we are not home for delivery.
When a new item was needed, they researched it and found an affordable brand. We have never had them run out of a needed item, and when poor planning on our part constitutes an emergency on theirs, they are right there when we need them!
We have found the staff to be knowledgeable, trustworthy and compassionate which is imperative to me when working with the elderly. I have referred other clients to them and everyone has been pleased with the personalized and friendly service. When my reputation is on the line, I am very careful with referrals. I would definitely recommend Mother Goose to anyone.Janet R.
I can not say enough about this company and the wonderful owner Maria. Maria went through a snow storm to deliver a needed piece of equipment to my dad in a nursing home. She did extensive research for my dad to try to get him to be able to stay in assisted living safely. Maria then called me personally weeks later to check on him. I told her a story of the facility he was in loosing his wheelchair pockets ( which he loved),she sent him a set and told me to tell him they were from Maria. Kindness and caring does exist and she is a wonderful example of that. Thank you Maria for caring about my dad and someone you barely knew.Lori K
Marie was very accommodating, sincere, and genuine in her concern for my mother’s needs. She showed incredible patience with my elderly mother who is battling with dementia and other health issues. We even received a follow-up service call. I couldn’t ask for better service! With much appreciation.William P.
Not helpful at all. Rude to people who spend thousands of dollars. Would not use again.
Company Note: Although this person has never done business with us, her mother did. Not all reviews will be nice or 5 star. But we will work hard to keep them at 5 star.Christy M
Marie at Mother Goose Medical Supply went above and beyond to help my mother. She delivered equipment to us twice the day after it was requested. The prices are very reasonable. When I had to exchange something, she went out of her way to find something else to meet our needs. I highly recommend this company.Wendy C.
We were given the name of Mother Goose Medical Supply from the hospital in Syracuse when my dad was being discharged. By the time he was ready for dinner the first evening home, we had the shower bench and commode delivered to the house! The prices were so inexpensive and great quality. About a week later, my father was very weak and I knew I had to have a transport chair to get him to his 8:30 am appointment the next morning. I called Marie and it was 4:30 pm!! She answered the phone and said “how about if I deliver it at 5:30 tonight?” What?? How can that be possible to have such wonderful service! That transport chair has worked great to get him to dr. appointments and even the store safely. I recommend this business so highly. She is an angel!! My husband was a paraplegic for many, many years before he passed away and I wish I knew about Marie during all those years. We would have saved a fortune. Wonderful, wonderful, wonderful!!Suzanne S.
Hands down the best small business in the area. Very personable, reasonable and true to their word. Highly recommend for all of you medical supply needs.Kristin T.
I recently purchased the cheetah print rollator cover from Mother Goose for my grandmother as a Christmas gift. The cover itself is so fun and fabulous I know she will love it. Mother Goose was so quick to respond and able to answer all my questions. She made sure I know how to properly put on the cover before I left in order to make sure it was safe and secure on my grandmothers rollator. As a future health professional, a new resident of Syracuse, I hope to support our local businesses, like Mother Goose, with all of my healthcare equipment needs. Great experience, so friendly, and highly recommended.Kait L.
A family member was recently in need of equipment. I searched several companies in the surrounding areas and found they were over priced and did not show up in a timely manner. Called Mother Goose and they were there within 2 hours and gave us a great price along with being extremely professional and attentive to our needs.
Thanks Marie and Mother Goose!!David A.