We are extremely grateful for the professional, knowledgeable & compassionate assistance that we received! It takes a special company to listen to a client’s needs, and then be willing, and able, to take action to supply, set up & deliver important medical equipment hours later, which Mother Goose kindly did-on New Year’s Eve day, when businesses were closing early for the holiday. That’s exceptional customer service & we commend you for your compassion & work ethic. Your extra efforts have made a very big difference in a disabled senior’s life, and for his caregivers. We appreciate you!
Mother Goose Medical Supply was wonderfully knowledgeable, caring and professional! My family had an amazingly positive experience with Mother Goose! We urgently needed a sit to stand lift for my father to assist in his transfers between recliner/bed/wheelchair ect. After an accelerated weakening in his legs, my 82 year old father was at high risk for a serious fall. Marie, the owner, went above and beyond to assist us with the purchase and to have the lift delivered the next day. With the help of her team member Nicole, they were even able to train our family on how to properly and safely use the equipment. The Drive Medical Battery Powered Sit to Stand Lift is a game changer for my family. As my mother said, worth every penny. I spent hours and days researching various options on the internet and calling other suppliers. Mother Goose’s pricing is fair and competitive. There’s no need to look elsewhere as their value added personal service is priceless. What really sets Marie and her team apart was that they were so professional, super-responsive and truly cared about helping us in our time of need. We are truly grateful to have found Marie & Nicole at Mother Goose and to now have them as part of our team to help my father be happy, comfortable and safe!
After my mom suffered a disabling stroke in 2018, I had an overwhelming amount of things to deal with, including getting appropriate equipment set up for her transition home from Rehab. She went from fully independent with a second-floor bedroom to being basically wheelchair-bound needing assistance to use a commode (since the wheelchair can’t fit in her bathroom). A disconnect between physical therapy’s recommendations and what Medicare agreed to cover gave us minimal notice before her discharge date. If it hadn’t been for Mother Goose Medical Supply–which was recommended to me by the Rehab social worker–I really don’t know what I would have done to get ready. Then and now they have offered an exhaustive list of equipment options and prompt courteous service, even months later, like on a Sunday (their day off) when we frantically contacted them so we could rent a wheelchair for an out-of-town holiday trip because my Mom’s specialized one refused to fold into the car. Whether my and my mom’s needs have been large–like my original order for a hospital bed and a sit-to-stand machine–or small–like the wheeled tray I recently bought for her to eat lunch in her recliner–Mother Goose has been helpful, solicitous, and offers both a variety of supplies and great service and advice!
What an exceptional company. Marie answered my email to her promptly. Helped me with my purchase with such ease. As I began inquiring about other products I needed for my mom, Marie was like an angel come down from heaven and made my life and the quality of mom’s life immensely better with just this phone call. Nicole and Miles brought the equipment out, set up and made the bed. So professional. And it was a holiday weekend too. Prices are very fair and the quality of the products is tops. Thank you to Mother Goose for everything. I’m a customer for life.
After going to two other medical supply companies for a short term rental of a knee scooter for my broken ankle we were referred to Mother Goose by Upstate Medical. I called and spoke with Marie who meets her customers by appointment but she stopped what she was doing and met us at her space w/in 20 minutes. She was so friendly and accommodating, explained how to use the scooter and break it down for transporting it in the car. The scooter itself was brand spanking new and hot pink to boot (what’s not to love about that!) can’t say enough and will recommend them to anyone in need of their services. Thank you Marie and Mother Goose for treating your customers exceptionally well.